| 1. Where are you located? |
| We are located in Lititz, Pennsylvania (USA). We are entirely staffed and operated in the USA. |
| last updated - 2008-11-06 10:40:39 |
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| 2. Do you repair laptop's or desktops? |
| Yes, we do, simply put - we can fix anything. Our laptpo dc jack repair is a flat fee of $109. Other repair service is available usually at a rate of $50 per hour! We also fix viruses, spyware and rootkits, both locally and remotely (if you have internet access) Call or email us today for more info! |
| last updated - 2008-11-19 16:21:24 |
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| 3. I keep seeing Pentium 2, Pentium 3, Etc. Can you explain to me what this means? |
| Sure Can! This is referring to the Processor Class. There was the Pentium, then a few years later came the Pentium 2, then the Pentium 3, and then the Pentium 4! To give you more of an idea on what these classes mean to you I shall explain to you the capabilities of the before mentioned processors. The Pentium 2 also know as the P2 is limited to the basic functions, those functions being web browsing, email, games and so forth. Really this processor or CPU class is just a bit slower that the rest, it will, for the most part run the same things the others will, it just won't run them quite as quickly and it will really choke up when trying to do more than a couple things at once (not good for multitasking). Moving on to the Pentium 3 (aka P3) the P3 had some very major breakthroughs in processing architecture, so much that I feel (along with Consumer Reports and many others) that after you hit a P3 or higher classed processor, your going to be on pretty much the same plane. Sure a P4 will be a little quicker, but it's hardly noticeable. After you hit the P3 or better class the number 1 thing to increase system performance is Memory or RAM. |
| last updated - 2008-11-30 04:03:51 |
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| 4. How long does it take to ship my laptop after I've ordered? |
| Usually it will take a week, we had at one point about a 2 to 3 business day turn around, but have changed the turn around time to ensure the greatest of quality. Please let us know if your order is time sensitive and we will try to accommodate accordingly. |
| last updated - 2009-02-28 13:36:47 |
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| 5. Are you serious you can really send me a laptop for 100 dollars? How? |
| Yes I can! I put a lot of work into this and beleive in saving you a buck, no one should be limited to technology for lack of money! I'd do it for free if I could still put a roof over my family and have food on the table. |
| last updated - 2008-12-13 00:45:49 |
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| 6. So how much is shipping? Where do you ship? |
| Shipping is 10 dollars for anywhere in the continental United States. |
| last updated - 2008-12-13 00:47:29 |
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| 7. If I have a special request or need can you help me with it? |
| Sure can, just email us. |
| last updated - 2008-12-13 00:51:48 |
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| 8. I have a question how can I contact you? |
| You can reach us by Email - justin@laptopgaragesale.com or for more time sensitive questions, feel free to call us 717 951 0601. |
| last updated - 2008-12-13 00:54:31 |
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| 9. How do I make sure I will have my package on time? My order is very time sensitive. |
| Please add in your notes on checkout the date your order is needed by to ensure that we can get it there on time. If there is ever any question do not hesitate to call us. |
| last updated - 2008-12-23 12:50:58 |
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| 10. What are your standard support hours? |
| We are available Monday thru Friday 9 AM to 6 PM Eastern Standard Time, if you need support the fastest method to reach us is by email. Please direct such questions to support@laptopgaragesale.com for your fastest response. |
| last updated - 2008-12-23 12:54:41 |
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| 11. I need to return a product to you, where do I ship to? |
| Please fill out an RMA request, and we will inform you of the best way to get it back to us. |
| last updated - 2009-02-24 10:04:08 |
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| 12. Do you offer discounts on bulk quantities? |
| Yes we do! Please email us or call us for more information. |
| last updated - 2009-01-08 22:14:49 |
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| 13. Do you offer any reseller packages? |
| Yes we do, a reseller site is in the works! |
| last updated - 2009-01-08 22:15:18 |
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| 14. I am looking for a particular product that I don't see on your site, might you have it available? |
| Yes there is a good chance we do! With our prices we stay very busy and at the moment we just don't have enough time to update or inventory as ofter as we'd like to. Feel free to contact us if there is a particular need or model you are in search of. |
| last updated - 2009-01-08 22:17:18 |
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